Student Services

The Campus Store is open daily during the school year and is the place where one may purchase all workbooks and other required materials, as well as binders, paper, pens, and pencils. In addition, there is a display of “spirit” clothing, decals, and locks which MUST be used on book lockers. The store is also the distribution point for P.E. clothing and intramural uniforms. Cash may be paid for all of the above or they may be charged to your account during the school year.

The Finance Center, located on the Upper School San Jose Campus, is the place for the following:
• Student account questions and/or payments
• Transportation details and changes
• Student organizations’ treasury accounts

1. Guidance
Guidance activities at Bolles function as an ongoing and integrated part of school life. Beginning with the admission process, the staff seeks to communicate with the parent and the student regarding the entire program.

The goals of the Guidance Program encompass the following areas:
a. Communication
b. Course Selection
c. Academic and Social Adjustment
d. Development of Sound Values and Sense of Self-Esteem
e. Decision-Making, Career Awareness, and Preparation
f. Personal Counseling
g. Providing Resources on College and Career Research
h. Developing Proper Study Techniques
i. Evaluation Through Subjective and Objective Devices
j. Curriculum Development and College Selection

Guidance, therefore, is the unique factor which runs throughout the scope of the entire School’s operations. Its primary goal and purpose is to provide the common base upon which all curriculum and program developments are built. Guidance provides the School with a focus, the student and parent with the direction, and the faculty with the knowledge that each individual part of our educational program contributes to the total mission ­— college preparation, selection, and success.

2. Advisor Program
Each student in the middle and upper school is assigned to a faculty member whose primary responsibility is to serve as an advisor for specific students. A minimal class load makes the advisor readily accessible to both students and parents. Our advisors have extensive orientation and training in the needs of students in their care, including not only academic matters, but also areas of value development, decision making, drug abuse, and interpersonal relationships.

3. College Selection Process
Beginning in Grade 7, the guidance staff, assisted by the faculty, develops programs designed to enable the student to assess him or herself in terms of academics, activities, athletics, and social aspects of personal development. This function of the Guidance Program progresses with increasing depth for each successive grade. The ultimate objective is to provide the student with the knowledge and sophistication required to begin the college selection process with understanding and experience in self-evaluation and goal setting.

While a number of programs leading to the ultimate selection of colleges take place beginning in ninth grade, the program becomes intensive in the junior and senior years. Course selection, materials orientation, test selection, college visits, interviews, parent meetings, and conferences are all a vital part of this process. During the first semester of the senior year, most formal applications to college are completed. The objective is to have the student select the college or colleges best equipped to provide educational and social experiences as well as career/professional preparation.

4. Student Counseling
The School employs a full-time guidance counselor who conducts regular classes in all grades through the P.E. program, covering such topics as peer relationships, decision making, bullying, drug and alcohol information and other topics relating to growing up in today’s world. In addition, the guidance counselor is available for individual counseling as needed.

5. Student Well-being and Psychological Assessments
The mental and physical well-being and safety of our students is of paramount importance to the School. As such, there may be times when concerns might arise about emotional issues, chemical abuse, or other matters that may adversely impact the welfare or safety of a student or those around him or her.

Based upon the observations or recommendations of a member of the Bolles staff, the School may require that a student be evaluated by an independent mental health professional acceptable to the School, and this evaluation could include drug and/or alcohol screening. Circumstances may call for an evaluation and report before the student is permitted to return to School.

Students and parents should be aware that our School’s philosophy is that conversations with guidance counselors will not be treated as confidential. The guidance counselor will remind the student of the non-confidential nature of the communication and, in appropriate circumstances, will encourage the student to communicate with the student’s parents or other adults regarding the circumstances disclosed. The guidance counselor may also directly inform the parent and/or administration of sensitive communications to find ways to help the student and/or family. In addition, the guidance counselor may be required to report such communications to law enforcement or child abuse authorities when the nature of the communication reveals the immediate or imminent risk of harm to the student or others, or a violation of the child abuse laws.

The School has an established Student Health Center and a nurse on duty. The medical facilities offer routine on-campus medical services to the School community. All student medical records are kept there, and the nurse should be informed of any special physical conditions of a student. A student requiring medical attention should report to his or her scheduled class first to receive permission to visit the Health Center, then report back to class as soon as possible. If a student is too sick to attend class, arrangements should be made through the Deans' Office or the Student Health Center for the student to go home. Students should never carry prescribed medication. Any student who requires medication should take it to the Student Health Center to be distributed by the nurse. Parents are reminded of the importance of maintaining updated information in the student’s health record. It is imperative for the School to have correct names and phone numbers for emergency contacts.

Parents and student agree, as a condition of continued enrollment, to consent to the release of any of the student’s health related information, including information relating to drug treatment, testing, medical and mental health records, to employees or agents of the school, as determined by the Head of School or his or her designee, to meet the medical or safety needs of the student and the community or the legal responsibilities of the school.

The school will maintain appropriate administrative, technical, and physical safeguards to protect the security of all health-related information within its care or custody. While it is the obligation of the school to safeguard student medical information, we must also balance matters of privacy and confidentiality with safeguarding the interests and well-being of our students and our community. Thus, parents/guardians and students consent to allow employees and agents of the school, who have a need to know, to receive and/or share medical and/or psychological information necessary to serve the best interests of the student and/or community. In the event of a disclosure required by law, every effort will be made to notify the student and/or parents/guardians in advance.

The mission of the Pratt Library is the acquisition, organization, circulation, and preservation of all library materials selected and obtained through purchase or gifts in support of the curriculum. The Library and its resources are available during regular library hours, 8 a.m. - 3:45 p.m.) to the faculty and students of The Bolles School for study, research, and recreational reading.

The following regulations govern conduct, library use, and borrowing privileges:

1. The majority of library patrons use the library for study and research. To have a desirable atmosphere for work, conversation and noise are kept to a minimum.
2. To facilitate the cleaning and maintenance of the building, food, drinks, and gum are not permitted in the library under any circumstances.
3. The loan period aims to make all materials available to the largest number of users in a given period. If a book is not returned by the end of the loan period, it becomes overdue and the student is notified to that effect.
4. A book may be renewed ONLY if no other patron has put in a request for it.
5. Overdue notices are sent as a courtesy. They are not to be regarded as a prerequisite for meeting library obligations. The first overdue notice is sent to the student. If he/she fails to respond within five days, a notice is sent to the parents and the student will be given demerits. These will be rescinded if the book is returned immediately; if the book is irretrievable, the student’s account will be billed. No additional books may be checked out until the overdue books are returned. There is no overdue fine.
6. All library obligations must be cleared before students may take mid-term or final exams.
7. The borrower is responsible for all materials checked out until returned to the library. The charge for lost or damaged materials is replacement cost for that type of book, plus 20 percent of cost as a processing fee.
8. Reference books, periodicals, and AV materials are available for in-house and overnight use only.
9. Books placed on “reserve” circulate for varying lengths of time as determined by the teacher requesting the reserve.
10. Please do not re-shelve books after browsing and in-library use, but leave them on the circulation counter.
11. If you need assistance with library matters, please ask the librarian.

The School has book lockers that are assigned to each student. These lockers, located in the classroom areas, must be secured by locks that are available in the Campus Store. Athletic lockers are available also where P.E. or athletic clothing is to be kept. It is essential that all athletic lockers be secured at all times as well. All students must use school locks on their lockers. This aids us greatly in solving the many locker problems that occur during the year.

1. Books and clothing left unattended are placed in a designated area.
2. On the middle school campus each day the grounds crew picks up books and clothing left unattended. These items are placed in lost and found in the Middle School Office.
3. Small or valuable personal items that are found are to be turned in to the Middle School Office and can be claimed there by proper identification of the item.
4. At the end of each quarter, unclaimed lost and found items are donated to charity.

Textbooks are no longer sold in the Campus Store on campus. New and used textbooks are available for online purchase through the Bolles Virtual Bookstore, a web-based store operated by MBS Direct. Customers access the Bolles Virtual Bookstore by following the Campus Store link found at the top of the Bolles web site (

MBS Direct ships orders within 24 hours, according to the purchaser’s instructions (excluding holidays and weekends). Online purchases may be made using Visa, MasterCard, American Express, and Discover cards. An e-mail address is required for payment confirmation for online purchases. Mail or fax orders may be made by contacting MBS Direct at 1(800)325-3252. The specific course name and number are needed to place the order, available from a student’s schedule or from the Bolles Registrar’s Office. Mail and fax orders may be made using credit card, personal check, or money order.

This convenient service is accessible from anywhere in the world, 24 hours a day, 7 days a week. The School’s partnership with a national company means more used books are available for purchase, and, for those last-minute customers, overnight shipping is available!

The following information is provided by MBSDirect:

Textbook Returns and Refunds

MBS Direct allows books/materials (new or used) to be returned within 14 days of the course start date or the date received (whichever is later) for a full refund. Details are available online at the Bolles Virtual Bookstore or by calling MBS Direct.

New course materials must be returned in new condition (without any kind of writing or marking) to receive a full refund. Returned books should be shipped UPS ground or insured mail. Postage on returns is not refundable.

Buyback Procedures
All books having resale value will be bought back as used. Books may be sold online at or by calling MBS Customer Service at 1(800)325-3252 to obtain a quote by e-mail or mail, along with a prepaid shipping label. If the books have resale value, shipping instructions will be given during the phone call.

Copyright The Bolles School 2015

Co-ed Day and Boarding College Preparatory School from Pre-Kindergarten through Grade 12

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